Cooperative Cloud® was introduced to support the volumes of data created by readings and data from the Meter Data Management (MDMS). In 2017, NISC’s Cooperative Cloud was comprised of over 1,700 servers, stored over 444 billion MDM ... Read more

Member test sites received SmartHub®, NISC’s first end-consumer facing mobile application. SmartHub allows consumers to self-manage their accounts with mobile and web features. Account information, mobile payments, communications an... Read more

Quintrex Data Systems (QDS), a leading provider of billing and information software solutions to independent telecoms since 1979, was acquired by NISC. At the time of the acquisition, QDS, based in Cedar Rapids, Iowa, served more than ... Read more

Palau National Telecommunications Corporation, a telecom located on the island country of the Republic of Palau in the western Pacific Ocean, joins NISC.... Read more

iVUE AppSuite™, an NISC application that brings components of the iVUE Enterprise to mobile devices running iOS or Android releases to test sites. Initially, AppSuite provided functionality to support Engineering and Operations t... Read more

Over 1,000 individuals comprised the NISC staff for the first time.... Read more

Help Desk International (HDI) recognized NISC as an HDI Elite Top 50 company for customer satisfaction rankings in service and support. Since 2014, NISC has achieved this recognition in several product solution areas.... Read more

iVUE AppSuite™ Annual Meeting was released enabling cooperative Members to easily register and track attendance at their annual meetings via iPads.... Read more

Wired Differently, a book written by Vern Dosch, Wally Goulet and Tracy Finneman, highlights NISC’s culture based on the cooperative model, servant leadership and shared values. Close to 10,000 copies of the book have been distribute... Read more

iVUE Connect: Service deployed to development sites, providing a role-based, intuitive design for customer service representative tasks and processes. Starting in the first quarter of 2017, iVUE Connect: Service began being regularly d... Read more